IP telephone services - South Africa: tenders. rfq, rfp. Public and goverment procurement information and competitive bids. 2024

08 may

Re-Advertisement: Formal written price quotations are hereby invited for the following: Rental services of office space in the Central Business Area at Piketberg from July 2024 till June 2025. Scope: • The building should preferably be located within the business district (building shall be fully accessible to the disabled). • Office space, approximately 36.0m² each. The staff members should have the following to their disposal: • Telephone; • Internet connection; • Fax line. The office spaces should include the following: • Aircon; • Fully equipped kitchen with: a washing up area and fridge (for food, milk and water samples); • A restroom (one for females and one for males); • Built-in cupboards for equipment and material; • Security. Provision of adequate safe, secure on-site parking (if offered premises cannot provide for all onsite parking, parking shall not be more than 100m away from premises). (EN)

Customer: ONLINE TENDERS

Number: 104103968

Country: South Africa

Source: ONLINE TENDERS

29 apr

Re-Advertisement: Maphumulo Local Municipality invites proposals from qualified and experienced service providers to be part of panel for training services to be used as and when it is required for a period of three years. The service providers shall be able to provide accredited training programmes to include but not limited to: 1. Soft skills: - Customer Care; - Minutes Taking and Report Writing; - Telephone etiquette. 2. Specialised Skills: - Accounting & Budgeting; - Auditing; - Credit control. 3. Technical courses: - Plumbing; - Carpentry; - Grader Operator, TLB, Dozer, Roller, and Excavator Operator; - Turf grass; - Super Link. 4. Knowledge and Skills for Compliance: - Occupational Health & Safety; - First Aid Level 13; - POPI Act; - Contract Management. 5. Computer Skills. (EN)

Deadline: 22 days
Customer: ONLINE TENDERS

Number: 103717218

Country: South Africa

Source: ONLINE TENDERS

12 feb

Bids are hereby invited for the appointment of a service provider to supply and conduct office partitioning for the Bloemfontein Satellite Office. Scope of work: The successful bidder must partition the walls and fit new doors at the CSOS Bloemfontein as indicated in Annexure A of the document. Detailed services required: 1. The successful bidder must partition the walls to create three (3) offices and an open plan and fit new doors and glass windows at the CSOS Bloemfontein, as indicated in Annexure A of the document: • Supply, deliver, and install partitioning walls and doors as specified in the document, • Ensure that the installation is done by qualified personnel, • Ensure that the work is delivered within two (2) weeks and in good quality, • All after-sales support (i.e., variations, queries, telephone calls, and correspondence) should be attended to promptly. • Ensure that the work is completed within the budget, and no additional funds will be made available. The delivery time will be two (2) weeks after the appointment. (EN)

Customer: ONLINE TENDERS

Number: 99474518

Country: South Africa

Source: ONLINE TENDERS

30 jan

Proposals are hereby invited for the provisioning of internet connectivity and telephone management services for the ZA Domain Name Authority. All the services required as described need to be implemented at the premises of ZADNA located at 72 New Road, (Grand Central), Midrand, 1685. Please confirm the contract number. (EN)

Customer: ONLINE TENDERS

Number: 98702990

Country: South Africa

Source: ONLINE TENDERS

14 dec

Bids are hereby invited for the appointment of a panel of service providers (suppliers) to provide SAMSA Maritime Special Projects with navigation and communication systems services for East London for a period not exceeding 31 October 2026 on behalf of the MLRF. The work scope includes, but not limited to maintenance, repair and supply of: 1. Radars; 2. VHF/UHF radios and handheld; 3. Talkback systems; 4. Telephone systems; 5. Maxsea; 6. GPS; 7. AIS; 8. MF/HF radios; 9. Annual survey of equipment; 10. EPIRB; 11. SART; 12. CCTV; 13. VDR; 14. SAT-C; 15. Gyro compass; 16. Computers and associated equipment. (EN)

Customer: ONLINE TENDERS

Number: 96228012

Country: South Africa

Source: ONLINE TENDERS

14 dec

Bids are hereby invited for the appointment of a panel of service providers (suppliers) to provide SAMSA Maritime Special Projects with navigation and communication systems services for Port Elizabeth for a period not exceeding 31 October 2026 on behalf of the MLRF. The work scope includes, but not limited to maintenance, repair and supply of: 1. Radars; 2. VHF/UHF radios and handheld; 3. Talkback systems; 4. Telephone systems; 5. Maxsea; 6. GPS; 7. AIS; 8. MF/HF radios; 9. Annual survey of equipment; 10. EPIRB; 11. SART; 12. CCTV; 13. VDR; 14. SAT-C; 15. Gyro compass; 16. Computers and associated equipment. (EN)

Customer: ONLINE TENDERS

Number: 96228013

Country: South Africa

Source: ONLINE TENDERS

14 dec

Bids are hereby invited for the appointment of a panel of service providers (suppliers) to provide SAMSA Maritime Special Projects with navigation and communication systems services for Cape Town Port for a period not exceeding 31 October 2026 on behalf of the MLRF. The work scope includes, but not limited to maintenance, repair and supply of: 1. Radars; 2. VHF/UHF radios and handheld; 3. Talkback systems; 4. Telephone systems; 5. Maxsea; 6. GPS; 7. AIS; 8. MF/HF radios; 9. Annual survey of equipment; 10. EPIRB; 11. SART; 12. CCTV; 13. VDR; 14. SAT-C; 15. Gyro compass; 16. Computers and associated equipment. (EN)

Customer: ONLINE TENDERS

Number: 96228015

Country: South Africa

Source: ONLINE TENDERS

14 dec

Bids are hereby invited for the appointment of a panel of service providers (suppliers) to provide SAMSA Maritime Special Projects with navigation and communication systems services for Durban for a period not exceeding 31 October 2026 on behalf of the MLRF. The work scope includes, but not limited to maintenance, repair and supply of: 1. Radars; 2. VHF/UHF radios and handheld; 3. Talkback systems; 4. Telephone systems; 5. Maxsea; 6. GPS; 7. AIS; 8. MF/HF radios; 9. Annual survey of equipment; 10. EPIRB; 11. SART; 12. CCTV; 13. VDR; 14. SAT-C; 15. Gyro compass; 16. Computers and associated equipment. (EN)

Customer: ONLINE TENDERS

Number: 96238480

Country: South Africa

Source: ONLINE TENDERS

18 nov

Re-advertisement: Bids are hereby invited for the appointment of a service provider to render a fixed line service within the Department of Water and Sanitation for a period of sixty months: Nationally. The scope of work must include: (a) Provision of connectivity, including all Carrier services for all routing types per site; (b) Provisioning of primary and redundancy voice connectivity mediums, gateways, inclusive of maintenance thereof per site location; (c) Porting of all existing telephone numbers (inclusive of its DDI/DDO properties); (d) Provide Off-Net break out service of all current DWS sites but not limited to the existing allocated locations, in various regions/provinces; (e) Provide, setup and maintenance of a fully integrated, centralized hosted Telephone Management System (TMS), to provide automated reporting across all extension users, based on pin code reporting throughout all the regions and branches; (f) Provide a Call Centre/Help desk solution as a service, for the existing DWS helpline. Which requires a CRM and web ticketing platform and contact centre reporting. Provision for 50 seats (agents) but not limited to; (g) Call Centre functionality should include remote access and functionality for "Work from home" agents. All Agents require this functionality; (h) Onsite support and maintenance of all services and goods provided, for a period of 60 Months. (EN)

Customer: ONLINE TENDERS

Number: 94508902

Country: South Africa

Source: ONLINE TENDERS

15 nov

Quotations are hereby invited for the following: Audio, Video & Photo Equipment: Supply of digital voice recorder, qty: 1 each. Specifications: - 1 x Digital voice recorder; Features: - Ultra-thin shape, small size; - Built-in flash memory, up to 8GB; - Long time voice recording/Super long recording time; - Mass storage USB high speed; - Perfect for recording interviews and meetings, students learning; - Separated Recording & Playing Keys: One key for recording, one for playing sleek appearance design and comfortable touch recording telephone conversation; - Colour: Black, Grey; - Connect the recorder with the telephone via telephone adapter, the recorder can record telephone conversation; - Deletion function: delete MP3 music files and voice files stored in the device; - You can choose to delete a single file or all files; - USB connecting, facilitating upload and download of voice files; - Frequency: 20Hz - 20KHz Max; - Output: 300Mw S/N; - Ration: 80db; - Record times: SHQ (192kbps): 30 hours; - Colour: Black; - Supported music file: MP3/WMA; - Recording format: MP3 No need USB driver; - Built-in speaker; - Music playing function; - Battery low power indication; - Rechargeable Li-ion battery; - Support multi-language cable: PC interface USB 1.1/USB2.0. Delivery date: 2024/01/05. Delivery to: Support Services SUSE. Delivery address: 02 Reed St, Bellville. Please note that this quotation was published late. (EN)

Customer: ONLINE TENDERS

Number: 94294877

Country: South Africa

Source: ONLINE TENDERS

07 nov

Re-Advertisement: Proposals are hereby invited for the following: Provision of non-destructive testing (NDT) for PetroSA in Mossel Bay. Scope: Manpower requirements: The supply of the following competent and skilled personnel: • Radiographers; • Ultrasonic Technicians; • Wall thickness/Hardness; • Magnetic Particle/Liquid Penetrant Technicians; • Assistants, where required. Facility requirements: The Supplier shall supply all the necessary equipment, consumables and personnel to undertake these services and shall as a minimum comprise of, but not be limited to: • Fully equipped Darkroom for the PetroSA sites; • Automatic processors; • Manual processors; • Automatic dryers; • Viewers and; • Developing chemicals; • Industry (DOH) approved Isotope containers (the supply of radiographic sources may include a medium/strong iridium source/or possibly also an X-ray machine of suitable capacity); • Radiographic film viewers; • All radiographic testing equipment and consumables, including technicians full RT toolbox kits; • All the necessary equipment to conduct all other NDT techniques specified under this contract; • Vehicles to transport personnel and equipment on site. PetroSA will provide the following utilities free of charge to the Supplier unless specifically excluded elsewhere: • Supplier’s laydown area; • Scaffolding; • Cranes; • Electrical distribution board in laydown area; • Water; • Telephone line only, payment for calls will be to the Suppliers account; • All Magnetic particle and Dye penetrant inspection consumables; • Toilets. Please confirm the contract number as two contract numbers were published. (EN)

Customer: ONLINE TENDERS

Number: 93784157

Country: South Africa

Source: ONLINE TENDERS

25 oct

Formal Written Price Quotations are hereby invited for the following: Support and maintenance of an existing VoIP (Voice Over Internet Protocol) telephone system for one (1) month. Specifications: Services expected to be provided in this contract are as follows: - Software, Firmware and Hardware upgrade; - Technical Support - add/change/IP extensions; - Preventative Maintenance; - Product Updates/Maintenance; - Technology Recommendations and new requirements; - Submission of monthly Service Level reports: e.g. Incident Reports and Response times; - Technical Documentation - System support and maintenance of Fault Manager System, Meter Manager System and Telephony Management System; - Technical support of call/extension/telephone line barring system; - Fault Manager System, Meter Manager System and Telephony Management System. System Support and Consultancy (must include): - New user requirements; - Installation of new telephony services and training - skills transfers; - Augmentations: e.g. when new telephony services are requested at a new site changes might occur on existing systems to accommodate new additional users; - Provision of new Software Licenses and renewals; - Provision and preparations for IP installations; - Provision of IP handsets and soft phones; - Install, configure and commission of new system if and when necessary; - Support and maintenance of Switchboard Equipment; - Provision and configuration of pin codes that provides user with roaming ability e.g: Users are able to use pin codes when dialing out at every site equipped with a (PABX) in the Municipality; - Provision of Road map. (EN)

Customer: ONLINE TENDERS

Number: 93106942

Country: South Africa

Source: ONLINE TENDERS

17 oct

Quotations are hereby invited for the following: Procurement of employee engagement survey services. Specifications: - This is a once-off survey, it aims at engaging employees online and anonymous in order to improve work culture and increase productivity. - Highest levels of data security and confidentiality. - Flexibility in reporting. - Mobile compatible. - Supplier will be required to meet with the NHC management upon appointment. - The service provider shall submit at least three (3) reference letters from contactable clients for which similar services were provided. The letters must be on the client letterhead with the company information such as address and telephone number, contact person, type of services rendered, the period that the services were rendered and the Rand value (Vat inclusive). - NHC staff compliment is currently at 50. - The service provider is required to design a survey that must make provision for, but not limited to, the following aspects: a) Do you find your work for NHC meaningful? b) How satisfied are you working for the NHC? c) Does NHCs vision and values inspire you? d) Do other provide you with recognition for your accomplishments at work? e) Do you feel like your supervisor is invested in your success? f) Do you receive recognition for your work? g) Do you feel valued and appreciated at work? h) Do you feel that there are professional development opportunities available to you? i) Do you plan to stay with the NHC for another 2 / 5 / longer years? j) Would you recommend NHC as a good place to work? k) In the last six months, someone at work has talked to me about my progress l) People in my department communicate sufficiently with one another. m) It is easy to get along with my colleagues n) Is there a sense of equality and fairness in the NHC? The service provider must analyse the information obtained from the survey and provide a report to NHC on the analysis of the data, including how critical aspects can be treated to enhance staff motivation or to address the concerns raised in the survey. (EN)

Customer: ONLINE TENDERS

Number: 92664177

Country: South Africa

Source: ONLINE TENDERS

06 oct

Bids are hereby invited fore the appointment of a suitable service provider to conduct research and impact assessment on a yearly basis of INSETA learning programmes for a period of (3 years). Scope of Work: The Impact Assessment is divided into the following functional areas: - Planning Phase - Development of a proposal illustrating the aim, objectives, desktop research and data collection methods and sampling techniques, deliverables and timelines; - Data Collection and Analysis - Collation of both primary and secondary data for analysis. This includes interviews with learners, training providers and employers and professional bodies, secondary data includes the data collected from the previous impact studies conducted by INSETA; - Meetings - Regular steering committee(s) meeting attendance as and when required. - Reporting and Presentation - Compiling of progress reports for deliverables indicated in the proposal. Furthermore, presentation of preliminary and final results; - Disbursements - Telephone calls, emails and travel (according to SARS rates). Place where goods, works or services are required: 18 Fricker Road, Illovo, Sandton, 2196. (EN)

Customer: ONLINE TENDERS

Number: 91697545

Country: South Africa

Source: ONLINE TENDERS

04 oct

Bids are hereby invited for the following: Supply, delivery and installation of remote meter setting franking machine for traffic camera office. Specifications: - Speed: 5000 franks per hour; - Feed Method: Fully Automatic; - Max Envelope thickness: 8mm; - Connection method: LAN Connection or Telephone; - Departmental Account and slogans: up to 10; - Pin Security: Yes; - Smart Meter Technology: Yes; - Conveyor Stacker: yes; - Job Memories: Yes. Place where goods, works or services are required: 172 Burger Street, Pietermaritzburg, 3201. (EN)

Customer: ONLINE TENDERS

Number: 91563361

Country: South Africa

Source: ONLINE TENDERS

28 sep

Re-advertisement: Bids are hereby invited for the Provision of internal audit services for a period of 3 years. Scope of work: The services that the Internal Auditors will perform include, but not limited to: - Assist the ECSECC Board in fulfilling their responsibilities of ensuring that the ECSECC maintains an effective, efficient, and transparent systems of financial and risk management and internal control while ensuring that there is a system of Internal Audit under the control and direction of an Audit, Risk and ICT Committee; - Ensure annual review and approval of the Internal Audit Charter by the Audit, Risk, and ICT Committee; - Facilitate annual risk management workshop to enable management to identify and update the existing strategic risk register based on the most up to date cumulative knowledge and experience in accordance with the ECSECC’s Risk Management Policy, Framework, and best practices; - Prepare a risk based three year rolling strategic internal audit plan that details audit scope which includes the evaluation of adequacy and effectiveness of ECSECC’s risk management, controls, and governance processes, detailed resources, time frames per activity and present such strategic plan to Executive Management for inputs and to Audit, Risk and ICT Committee for approval; - Prepare and update the internal audit methodology for ECSECC; - Prepare and execute an annual risk based internal audit plan according to the approved resources and timeframes for each year of the rolling three-year strategic internal audit plan for approval by the Audit, Risk, and ICT Committee; - Prepare and submit internal audit reports according to the execution of the risk based annual Internal Audit Plan and discuss with the Executive Management and report to the Audit, Risk, and ICT Committee; - Perform ad-hoc audits and value adding services that the Board; Audit, Risk, and ICT Committee and/or Management request in areas identified and agreed by Executive Management and Audit, Risk and ICT Committee; - Conduct performance information audits; - Review of annual financial statements as required; - Engagement with External Auditors on audits including methodology, procedures, and specific requirements to be conducted by Internal Audit to reduce the scope of External Audit work; - Maintain and monitor a system for whistle blowing and fraud reporting via email and/or telephone; - Maintain a professional audit staff with sufficient knowledge, skills, experience, and professional certifications; - Keep the Audit, Risk and ICT Committee informed of emerging trends and successful practices in internal auditing; and - Participate in all Audit, Risk, and ICT Committee meetings. Please confirm the contract number as two were published. (EN)

Customer: ONLINE TENDERS

Number: 91360782

Country: South Africa

Source: ONLINE TENDERS

20 sep

Ushaka Marine World invites eligible and accredited service providers to submit a written quotation on their official letter head for the following: Provision of table attendant skills programme as per specifications. Scope: Provision of Waitron training: Course Content: • Provide Customer Service; • Process incoming and outgoing telephone calls; • Describe layout, services and facilities of the organization; • Communicate verbally; • Maintain effective working relationships with other members of staff; • Maintain a secure working environment; • Maintain a safe working environment; • Maintain health, hygiene and a professional appearance; • Prepare and clear areas for table service; • Provide a table service; • Provide a table drink service; • Perform basic calculations; • Maintain Data in a Computer System; • Develop Self within The Job Role; • Provide a carvery/buffet service; • Provide a silver service; • Serve bottled wines; • Provide a room service. Note: Training to take place at provider’s premises. Competency certificates to be provided upon completion of Skills Programme. Please include unit price per person. Number of Delegates: 16 (Split into staggered sessions and groups of 3, as per operational requirements and availability, i.e. 5 days per month for each group). (EN)

Customer: ONLINE TENDERS

Number: 91137823

Country: South Africa

Source: ONLINE TENDERS

25 aug

Quotations are hereby invited for the following: Inhouse-frontline staff development programme. The services of a skills development consultant and trainer are required to train & develop Johannesburg Water frontline staff/receptionist at various workstations. Scope: • Professionalism in receiving visitors by greeting them in person or on the telephone; answering or referring inquiries; • Maintains employee and department directories as a guide for directing visitors; • Schedules meetings as well as appointments for customers; • Operates telephone switchboard, answers and transfers calls to appropriate departments and staff; • Apply appropriate telephone and cell phone etiquette; • Understand the concept of being tactful and friendly while dealing with customers (internal & external); • Understand and ability to be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and have a positive attitude; • Takes messages and communicates them to appropriate enquiries; • Handles outgoing mails; sorts and distributes incoming mails; • Responsible for placing outgoing calls and conference calls as needed; • Responsible for basic data entry as assigned; • Maintains and stocks basic office supplies; • Basic computer skills; • Understand the structure of the Company; • Understand the floor plan of the area responsible for and the location of other departments and Depots; • Responsible for operating and maintaining office machines, including printers and copiers. After appointed, the service provider will be required to prepare and deliver a practical guide that is user friendly containing all the relevant information required to assist frontline staff with their day-to-day tasks and duties. The guide should be delivered before the actual training. Information for the guide will be provided by the JW T&D Department. Initiating Department: Training Department. (EN)

Customer: ONLINE TENDERS

Number: 89829108

Country: South Africa

Source: ONLINE TENDERS

25 aug

Re-advertisement: Proposals are hereby invited for the following: Supplier to provide a Session Initiation Protocol Trunking (SIP Trunk) Voice Solution, Maintenance and Support for thirty-six (36) months for SAPS Kwazulu Natal. Scope of Work: SAPS require SITA to invite bids from service providers who can provide the required equipment and services in accordance with the pre-site visit by SAPS and SITA: (a) Design of (Single and Multiple area codes) SIP Trunk Solution for 5 Switching centres: - The design must incorporate the existing WAN equipment that are at each of the sites; - The proposed design must consider existing client security setup or configuration. - List of items required: (b) A single area code SIP trunk solution for one site (150 SIP sessions); (c) Multiple area codes for four (4) sites (150 SIP sessions per site); • Maintenance and Support for 3 years for five (5) Switching centres; • Installation, configuration and testing for five (5) switching centres; • Migration of existing telephone numbers to SIP; • Visio Drawing of designs; • Project Management. (EN)

Customer: ONLINE TENDERS

Number: 89856848

Country: South Africa

Source: ONLINE TENDERS

02 aug

Proposals are hereby invited for the following: Establishment and Management of AFSA Whistleblowing Hotline Services. Scope of work: The scope of the establishment and management of the whistle-blowing hotline should include, but not limited to the following: • Multiple platforms to report any unlawful activities, unethical and inappropriate conduct in the workplace; • The platforms should at a minimum include telephone, email and web-based reporting; • Provision of a live independent, confidential whistleblowing hotline service operating 24- hours a day, 7 days per week and 365 days a year; • Submission of reports and statistics to authorised reporting structure on a predetermined basis or on demand; • Guaranteed anonymity, absolute security of information; • The service should be available in multiple languages. Accreditation by the Ethics Institute of South Africa; • Compliant with legislation relevant to South Africa on whistle-blowing management (e.g. whistle-blower protection, as well as personal and data privacy, etc.); • Provision of support with your broader ethics programme and fraud prevention plans and; • Assist the organization in creating awareness through training and posters and materials. Please confirm the closing date as two closing dates were published. (EN)

Customer: ONLINE TENDERS

Number: 88489376

Country: South Africa

Source: ONLINE TENDERS

IP telephone services: South Africa tenders, rfq bids, opportunities and procurement 2024