Quotations are hereby invited for the appointment of a service provider to provide training for 15 Supply Chain Management (SCM) officials on communication and email etiquette. Scope of Work: The communication and email etiquette training session (course content) must at least include but no limited to the following: - Develop a heightened awareness of the potential dangers of digital communication; - Master effective email structures to achieve clarity and successful communication; - Learn to write for the reader, starting with effective subject lines; - Carefully consider the email recipients; - Learn to work within principles to ensure professional, clear and effective emails; - Perfect grammar; - Format messages for readability; - Learn to write professionally; - Learn to avoid senders regret by proof reading; - Understand the concept of "netiquette"; - Master the inbox using some core principles and email function; - Introduction to Email Etiquette; - Create Structure for Success; - Rules of Thumb; - Perfecting Grammar; - Formatting your Email Message; - Branding; - Polishing Your Cyber Manners; - Netiquette Guidelines; - Managing Email Overload; - Personal Accountability & Commitment Plan. (Tender №88082862)