The City of Joburg Property Company (SOC) Ltd hereby invites interested service providers to submit proposals for Provision of a holistic (extensive) facilities management services at Rea Vaya (Bus Rapid Transit) system Phase 1A and 1B of Rea Vaya Stations, for a period of three (03) years on behalf of City of Joburg Property Company SOC Ltd (JPC): • Phase 1A Rea Vaya Stations (30 Stations and 1 Interchange); • Phase 1B Rea Vaya Stations (18 Stations and 1 Operational Control Centre). Scope: A - Preventative planned maintenance: Planned work with scheduled start date and end date week, monthly and annually: • Provide trained and skilled staff in achieving all contract specifications; • Provide all project staff with appropriate Uniform and safety equipment; • Ensure full compliance with OHS Act standards and advise accordingly; • Adhere to internal all policies and procedures; • Maintain a technical library on site; • Provide a business continuity and disaster recovery management plan; • Provide a risk assessment for all tasks; • Prepare Helpdesk Centre procedures; • Complete and file Job Cards for all tasks completed monthly for submissions; • Log all FM emergency calls and escalate to appropriate service provider; • Communicate updates to customers with appropriate information; • Ensure the helpdesk system is operational at all times; 1. Building Refurbishment Maintenance; 2. Pest Control; 3. Fire Extinguishers; 4. Specialized Glass; 5. Specialized Stations Steel Structure Painting; 6. Specialized Lithium Floor Densifying Sealing; 7. Specialized Window Cleaning; 8. Specialized roof Cleaning and Minor and Major Repairs (Report Major for approval); 9. Stations and Bus Sensors; 10. Stations Doors and Roller Doors; 11. Heating and Ventilation Air Con. B - Unplanned Reactive Maintenance: The emergency response activities within 24 hours of reporting attached with a reference number from the help desk system: • Provide trained and skilled staff in achieving all contract specifications; • Provide all project staff with appropriate Uniform and safety equipment; • Ensure full compliance with OHS Act standards and advise accordingly; • Adhere to internal all policies and procedures; • Maintain a technical library on site; • Provide a business continuity and disaster recovery management plan; • Provide a risk assessment for all tasks; • Complete and file Job Cards for all tasks completed monthly for submissions; • Log all FM emergency calls and escalate to appropriate service provider; • Communicate updates to customers with appropriate information; • Ensure the helpdesk system is operational at all times; 1. Locksmith Services; 2. Backup Power Maintenance and fuelling; 3. Plumbing and Electrical Emergencies; 4. Stations fittings and fixtures damage; 5. Infestation and eradication emergencies. Please confirm the closing date as two were published. (Tender №83798039)