Re-advertisement: Amendment to the Closing Date: Suppliers are invited to submit their quotations for the following: Appointment of a software application/solution service provider. Scope: The successful Service Provider must be able to: • Analyse current processes and requirements of the Inspections Department and propose or develop a solution that will meet inherent requirements, • Propose or develop, supply and implement a software application solution to automate the current manual inspection workflow processes, • Propose or develop the interface with current databases and application without duplicating existing functions, by automating information sharing and reporting for internal and external use, • Provide a stand-alone software application which will allow users to work remotely and offline, and should make allowance for the application to synchronise the work performed offline with the software application, • Provide a secure hosting solution to allow remote access for internal users and to allow certain external stakeholders to be able to access information with limited functionality to edit and upload documents, • Provide functionality training and skills transfer and/or capacity building of the application software through a combined project team, • Enable the IRBA to maintain the content within the software application, • Provide technical software support and maintenance services, • Renew the software licenses annually and facilitate all system upgrades and software requirements, • Maintain the workflow software application, provide technical support, and transfer skills to enable the IRBA to maintain the content within the workflow software solution independently, • Provide service requirements within a sound ICT Governance framework relating to inter alia ICT Security, Change Management, ICT Risk Management and business continuity, • A trial run must be facilitated by the Service Provider, where all system errors and enhancements are affected to the application prior to the implementation of the software solution, • The Service Provider must be present during the “Go Live” implementation in order to assist the staff as required. (Tender №83793548)

Country: South Africa
Language: EN
Number: 83793548
Publication date: 09-05-2023
Source:

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