Quotations are hereby invited for the following: ICT-Hardware & Software Services: On-site support and maintenance, software subscriptions and licensing for existing VOIP systems. Specifications: VoIP Hardware/Software maintenance and licensing: The city wishes to appoint bidders that provide software maintenance and licensing for the city’s existing IP voice system as and when needed, which include: 1. IP Voice PABX: - Cisco Broadsoft IP Voice systems, - (Cisco) CallCabinet Recording, - Voice Mail/Surgemail. 2. IP Voice Session Border Controller, Session/Fraud monitoring: - Oracle Session Border Controllers, - Oracle Communications Session Manager, - Oracle Fraud Monitor. 3. IP Voice Firewall: - Cisco ASA Firewall. VoIP engineering resource maintain and support VoIP Systems: The city require resources as an when needed for the support, maintenance, configuration changes, troubleshooting and resolution. Resources must be skilled to support: - Cisco Broadsoft, - CallCabinet (Cisco), - Oracle Session Border Controllers, - Oracle Communications Session Manager. The resources (engineers) must be capable, trained or certified to maintain and support the systems listed above from day 1 (one) of contract commencement. Tenderers must submit evidence that they they have the resources capable of supporting these systems. Contract period: 12 months from the commencement date of the contract. (Tender №104406047)