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Proposals are hereby invited for the appointment of a service provider to provide a fraud and corruption hotline service to the CBE for a period of 36 months. Scope of Work: a) Access to a 24/7 National Free 0800 number; b) Anonymous confidential Ethics, Fraud, Health, Safety, Security Reporting Hotline; c) Dedicated Legal Advisor providing legal advise (Protected Disclosures Act); d) 24 hour live call management in the 11 South African official languages; e) Unique email address; f) Online reporting; g) Free post reporting; h) For oversight role, monthly reporting to CBE and Councils and Audit Committee Chairpersons; i) Preliminary investigation into reported tip offs to advise on action to be taken or further investigative action if required; j) 12 Quarterly fraud awareness training sessions to staff for 30 minutes on matters relating to fraud and ethics; k) A complete close out report must be provided on completion of 3 years. Please note that this proposal was published late. (Tender №103838501)

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Country: South Africa
Language: EN
Number: 103838501
Publication date: 04-05-2024
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