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Re-advertisement of Contract Number: 10409203: Quotations are hereby invited for the following: Support and Maintenance of SigningHub Enterprise Digital Signatures Solution for a period of 24 months at Rand Water. Specifications: The support and maintenance services to include but should not be limited to the following: - Changes to the application as per Rand Water requirements or Legislative requirements; - On-site or virtual support services as and when required; - Provide a risk mitigation measure against disruption of business due to downtime, i.e. assurance that the application can be maintained and that it will remain operational and available for business continuity; - Skills transfer and hands-on training on functionality changes (i.e. training of super users and support/technical personnel); - Updated skills transfer/handover documentation; - Skills transfer log to be provided and managed; - Application optimization (performance) report; - Application bug fixes; - Application hardening (security); - Functionality changes; - New application features; - Deployment of software patches; - Application restore (for potential application restore failures or any other reason); - Data transfer, software installation, configuration. Please confirm the closing time as two were published. (Tender №102727950)

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Country: South Africa
Language: EN
Number: 102727950
Publication date: 12-04-2024
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