Provision of Local IT Support Services for EU Delegation to Japan (№27353100)

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Publication date

Description

1. Section I
   1. Name and addresses
      European External Action Service (EEAS), Delegation of the European Union to Japan
      Europa House, 4-6-28 Minami-Azabu, Minato-ku
      Tokyo
      106-0047
      Japan
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      European institution/agency or international organisation
      
   3. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Provision of Local IT Support Services for EU Delegation to Japan

         Reference number: EEAS/DELJPNT/2022/RP/0046
         
      2. Main CPV code:
         72000000, 72000000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         Provision of local IT support services such as end-user support (1st level), technical assistance with ICT software, hardware and equipment including IMAC actions, administrative assistance related to ICT and on-call IT support services.

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 77 130 000.00 JPY
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         72000000
         
      3. Place of performance:
         Main site or place of performance:

         Tokyo, JAPAN.

      4. Description of the procurement:
         

         Provision of local IT support services such as end-user support (1st level), technical assistance with ICT software, hardware and equipment including IMAC actions, administrative assistance related to ICT and on-call IT support services.

      5. Award criteria:
         Quality criterion - Name: Organisation of the services / Weighting: 33
         Quality criterion - Name: Services quality / Weighting: 18
         Quality criterion - Name: Staff motivation policies / Weighting: 9
         Price - Weighting: 40
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Restricted procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: yes
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2022/S 145-410978
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: EEAS/DELJPNT/2022/RP/0046
      Title:

      Provision of Local IT Support Services for EU Delegation to Japan

   2. Award of contract
      1. Date of conclusion of the contract: 2023-06-20
         
      2. Information about tenders:
         Number of tenders received: 2
         Number of tenders received from SMEs: 2
         Number of tenders received from tenderers from other EU Member States: 0
         Number of tenders received from tenderers from non-EU Member States: 2
         Number of tenders received by electronic means: 2
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         TopTech Informatics K.K.
         0100-01-116793
         Kyowajyugobankan Bldg 8F, 2-5-8 Nishi Kanda, Chiyoda Ku
         Tokyo
         101-0065
         Japan
         The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
         Initial estimated total value of the contract/lot: 77 130 000.00 JPY
         Total value of the contract/lot: 77 000 000.00 JPY
         
      5. Information about subcontracting:
         
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         General Court of the European Union
         Rue du Fort Niedergrünewald
         Luxembourg
         L-2925
         Luxembourg
         Telephone: +352 4303-1
         E-mail: [email protected]
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         

         Within 2 months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.

         General Court of the European Union
         Rue du Fort Niedergrünewald
         Luxembourg
         L-2925
         Luxembourg
         Telephone: +352 4303-1
         E-mail: [email protected]
         
   3. Date of dispatch of this notice
      2023-07-04