Framework Service Contract for the Provision of Managed IT Workplace Services for the European Chemicals Agency (№27874979)

Link to original

Publication date

Description

1. Section I
   1. Name and addresses
      European Chemicals Agency (ECHA)
      Telakkakatu 6
      Helsinki
      FI-00150
      Finland
      Telephone: +358 9686180
      E-mail: [email protected]
      
   2. Type of the contracting authority:
      European institution/agency or international organisation
      
   3. Main activity:
      General public services
      
2. Section II
   1. Scope of the procurement:
      1. Title:
         

         Framework Service Contract for the Provision of Managed IT Workplace Services for the European Chemicals Agency

         Reference number: ECHA/2023/68
         
      2. Main CPV code:
         72500000, 72100000
         
      3. Type of contract:
         Services
         
      4. Short description:
         

         FWC for managed IT workplace services:

         1. provision of hardware as-a-service: workstations (hybrid devices – combination of tablet-laptop in one device; laptop computers, desktop computers, small-factor computers for special purposes (e.g., info screens, kiosks);

         2. mobile phones;

         3. multifunctional devices/printers (MFD/printers, plotters) and managed printing services;

         4. relevant peripherals (computer screens, port replicators (devices connecting computers to the peripherals), external keyboards, mice;

         5. Accessories (cables, adapters, other accessories, extra chargers, external storage units (USB drives, external hard disk drives, etc.), protective covers.

         The contractor will also provide device management, operating system management, end-user software application management, device security management, lifecycle management of devices, maintenance of devices, support to the ECHA ICT Helpdesk, first and second level support to ECHA users, and professional consulting services.

      5. Information about lots:
         This contract is divided into lots: no
      6. Total value of the procurement:
         Value excluding VAT: 7 350 000.00 EUR
   2. Description
      1. Title:
         
      2. Additional CPV code(s):
         72100000
         
      3. Place of performance:
         Main site or place of performance:

         ECHA"s premises and the contractor’s premises.

      4. Description of the procurement:
         

         The procurement procedure is an open call for tenders that aims at the establishment of a framework service contract with a single service provider.

      5. Award criteria:
         Quality criterion - Name: Service quality / Weighting: 24.6
         Quality criterion - Name: User experience / Weighting: 18
         Quality criterion - Name: Transition services / Weighting: 3
         Quality criterion - Name: Green procurement / Weighting: 14.4
         Price - Weighting: 40
         
      6. Information about options:
         Options: no
      7. Information about European Union funds:
         The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
         
3. Section IV
   1. Description:
      1. Type of procedure:
         Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
         The procurement involves the establishment of a framework agreement
      3. Information about electronic auction:
         
      4. Information about the Government Procurement Agreement (GPA):
         The procurement is covered by the Government Procurement Agreement: no
   2. Administrative information:
      1. Previous publication concerning this procedure:
         Notice number in the OJ S: 2023/S 134-427950
         
      2. Information about termination of dynamic purchasing system:
         
      3. Information about termination of call for competition in the form of a prior information notice:
         
4. Section V
   1. Contract No: ECHA/2023/68
      Title:

      Framework Service Contract for the Provision of Managed IT Workplace Services for the European Chemicals Agency

   2. Award of contract
      1. Date of conclusion of the contract: 2023-10-31
         
      2. Information about tenders:
         Number of tenders received: 1
         Number of tenders received from tenderers from other EU Member States: 1
         Number of tenders received by electronic means: 1
         The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
         Cosmote Global Solutions
         BE 0700.928.037
         Avenue des Arts 56
         Bruxelles
         1000
         Belgium
         E-mail: [email protected]
         The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
         Initial estimated total value of the contract/lot: 7 350 000.00 EUR
         Total value of the contract/lot: 4 107 312.94 EUR
         
      5. Information about subcontracting:
         
         Proportion: 25
         
5. Section VI
   1. Additional information
      
   2. Procedures for review
      1. Review body
         General Court of the European Union
         Rue du Fort Niedergrünewald
         Luxembourg
         L-2925
         Luxembourg
         Telephone: +358 4303-1
         E-mail: [email protected]
         Fax: +358 4303-2100
         
      2. Body responsible for mediation procedures
         
         
      3. Service from which information about the review procedure may be obtained
         

         You may submit any observations concerning the award procedure to the contracting authority indicated under heading I.1). If you believe that there was maladministration, you may lodge a complaint to the European Ombudsman within 2 years of the date when you became aware of the facts on which the complaint is based (see http://www.ombudsman.europa.eu). Such complaint does not have as an effect either to suspend the time limit to launch an appeal or to open a new period for lodging an appeal. Within 2 months of the notification of the award decision you may lodge an appeal to the body referred to in VI.4.1).

         European Chemicals Agency (ECHA)
         Telakkakatu 6
         Helsinki
         FI-00150
         Finland
         Telephone: +358 9686180
         E-mail: [email protected]
         
   3. Date of dispatch of this notice
      2023-11-06